Hi:) I have a problem with the due date, when I open a new Ticket. Five times the same value. Help me pls :))PS: See the image in attachment
Hi Anton955,check your date and time settings in administration (Settings -> System).Pavel
also Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Version of osTicket?
Hi, i've checked my settings, everything is default.OSTicket 1.9.12System: DebianPHP 5.6.20I changed the language to default (eng), but it still be the same.Here are my time settings:My Log is also clear. I see only my cronjobs.
Please upgrade to current (which is 1.9.14 as of this reply) and retest.
Hi Anton955, your settings is wrong.Time format "H" mean "Hour" (with leadings zeros). That is your 01 as DueDate (realy 010, but last number is disabled).Change this for "H".Pavel
Hi Pavel)) THX a lot, you solved my problem. Have a nice week.Anton