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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

v1.10 New Ticket

     I just installed the official v1.10 release and it's pretty much the default configuration, other than location specific details it's still at all it's defaults.  When I select the create new ticket link it gives me a form where I can select the type, I select feedback, it gives me no text box to enter the details of the ticket, when I select create ticket it creates it but with no details.


  • Hello Robert,
    I'm running v1.10 and I'm able to get the Details Box and populate it with data after I choose the Help Topic 'Feedback'. Could you please provide any other information about your environment? Also screenshots of the issue are always helpful.
  • Please go to Admin panel -> Manage -> Forms -> Ticket Details
    And provide a screen shot of the page.
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