Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Is there a way i can change the "Department" field to a different name?

edited November 2016 in General Discussions
Hi guys,

First time posting here, love OSticket thus far. I am using OSticket as a 3D printing submission site for my school and i am interested in changing the text "Department" to something like "Build Status". I wanted to see [1] if this was possible [2] what config file i have to modify in order to achieve this. Attached is a reference picture.

Thank you very much,



  • What version are you running?

    Are you ever planning on running any additional languages other than English?
    If no then I think that you could edit /include\client\ circa line 66.

    replace: <th><?php echo __('Department');?>:</th>
    with: <th><?php echo __('Build Status');?>:</th>

    If that doesn't work then change it to:
    <th><?php echo Build 'Status';?>:</th>
    As a side note: this change is only on the client side of the UI.
  • Thank you for the respone ntozier,

    I am running I will try what you suggested.

    Thank you very much.
  • I have no intentions of changing languages in the future. I tried both of these solutions but neither of them worked.
  • It worked on my test sites... your version must be too old to have the code be the same.
Sign In or Register to comment.