osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
OsTicket 1.10 is striping html tags and params from canned responses
I have some canned responses that are making use of css styles (style=) and div tags.
In OsTicket 1.9 there are no problems with that, but after the update to version 1.10 the style params, divs and other tags disappears when I select a canned response.
Please, look the attached files.
File "1": the saved canned response
File "2": the result when I try to use the response
This is an issue or a new configuration that can be modified?
I apologize for my bad English.