Q: Can anyone on the OSTicket confirm this?A: I just did. :) Additionally I contacted the devs to ensure that this feature was still on track for a 1.11 (or whatever the next version is) release, and it is.Q: Also, any word on when an RC for 1.11 will be available?A: When it is ready. I know this answer sucks and isn't what you want to read, but honestly it is the best answer you are going to get. I've been the lead forum mod for a few years now and even I don't get dates.