osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Limited data preview (one of many organizations)
one of our partner would like to see all tickets (open and closed) of Organization X (and we have many organizations in DB).
I created a test agent account with a dedicated group and department. When I'm logged into this account I see the tickets of Organization X, but I also see a list of all users and organizations. When I click on any user I see a list of all his tickets. It is not desirable for safety reasons and regarding to data protection.
Is it possible to configure the agent account in a way that sees the tickets of one organization, and can not see all users and organizations in DB? Or maybe it's possible with an user account?
Our osTicket version: 1.9.7 (4be5782)
Thank you in advance for any advise.