While upgrading osTicket from v1.9.15 to v1.10 got an error. I was able to upgrade from v1.9.14 to v1.9.15 without any problem. I have moved to test evinronment to and still got the same error. Please help; i'm not a programmer and i don't know to fix the database error.Attached are screenshots from my installations.Wamp on Windows 2008 Server R2Web Server Software: Apache/2.4.9 (Win64) PHP/5.5.12MySQL Version: 5.6.17PHP Version: 5.5.12