osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I've used osTicket a couple of years back but stopped with my company. Now I've reinstalled osTicket v1.1.10 but mail does not apear to be fetched.
Is there a way I can debug this?
System debug output of cron run:
Cron job executed 
Log Date: 11/22/2016 10:31:29 AM IP Address:
|osTicket Version||v1.10 (901e5ea) — Up to date|
|Web Server Software||Apache|
IMAP+SSL setup with Dovecot v184.108.40.206
A connection is made with the IMAP server when configuring the Email address, and also when saving an update to the email address. It shows up in the dovecot log.
But apart from that no connection is made or mail is fetched when running the cron. As I cannot find the auto-cron option I assume it is removed from v1.0.10
Cron does not work with PHP 5.6.28 but also does not work with PHP 7.0.13
If anyone could help me where to look for more info why the cron does not work would be much apreciated :-)