Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Forbidden error when pasting any HTML content or image in ticket issue details (front-end)

When user guest create a ticket and paste any HTML content in ticket issue details and hit Create Ticket, they get Forbidden error (see file).
All permissions on server are ok.

I do the exact copy/paste in Back-end with an internal note and it pass

I've aslo tested same thing from an standard install of 1.10 with cPanel software install and it give the same result. There is something with page validator or code parsing of this field. Inserting an image to the same thing.

My config :
osTicket Version    v1.10 (901e5ea) —  Up to date
Web Server Software    Apache
MySQL Version    10.1.18
PHP Version    5.4.45
phpMail functions


Sign In or Register to comment.