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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Is it possibile to downgrade from 1.10 to 1.9.15 whitout any data loss?


  • There is no downgrade mechanism in osTicket.  You would have to restore your database from your back up you took prior to upgrading.
  • So is not possibile to leave the actual 1.10 database with the old 1.9.15 files?
  • Anything is possible.  But things would not work right in this case.
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