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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Language and file upload problem

I install with Softaculous (under cPanel) OsTicket 1.10 and from OsTicket download page the language file (spanish) and install it at i18n folder and switch at configuration.
After that I get a blank page, making a lot os search I found someone that I need to include "suhosin.executor.include.whitelist = phar" at php.ini file. That work fine.

Then I try to upload files, but it doesnot work, if I select nothing happend and if I drop and image the image is open alone at the browser.
I was missing fileinfo.php module, so I ask for support at my datacenter to install fileinfo.php and they need to move php to 5.6 version.
After php update, when I try view an open a ticket, a orange progressbar hit 75% and stop loading (if I manualy reload it work).
This happend only in spanish (in english it work fine !!

Now, I have two problems (spanish language doesnot work and cannot upload files)

Someone can help me ? 


  • The language files for 1.10 have not been released yet.
  • Old language files seems working on 1.10
  • How do I now the versión of the language ? 

    At "Download" I can see versión 1.10 and in language flap I supose that they have the same version !!!

    I think OS Ticket is a great program, but all the language stuff is not so good, also don't understand why we don't have a simple way to edit then inside the software. It is very common that some words change from country to country and it will be great if we could edit them.
  • Hello inetwork, if you go to Language Packs, you can see that: Last Built March, 28th, 2016
    Meaning, they were not built for 1.10 yet :) I know its not a solid option to say if they are for 1.10.
  • sperrow its good way to check, language date must bigger thay software (a version number will be better).

    The problem is that I already translate all the mails, task, department, etc, etc. and start all again will take several hours.

    Thanks again sperrow 
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