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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Clear tickets to start the system from scratch

I want to know how I can erase all test tickets to start tickets from scratch

And also want know how i can backup system osticket.


  • Ensure your account has access to all tickets.
    Click on Open.
    Check the tick boxes to the left of the tickets on closed.
    Click Delete.
    Repeat this on Closed.
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