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Knowledgebase > Categories, cannot add new category.
Hello, I have a very bizarre issue. I cannot add a new category to knowledgebase.
- I have checked apache logs, but unfortunately there are no error, even after turning on error_reporting = E_ALL
- Inspecting page using chrome developer tool did not show any issues in console.
- I have default language (English) pack installed.
- I had fresh DB install of osTicket, thus there were no previous categories.
I have attached info about osTicket system and screenshot of the issue. As you can see, there is nothing under "Category Information", after pressing Add, it gives error message: "Unable to add this category. Correct any errors below and try again.", which makes sense as name should be set before adding the category.