osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Multiple Client on Create New Ticket
This is one of my co-workers suggestion. Usually if we want to add someone to collaborate on one of our ticket, we could just CC them on reply. But it would be nice if we could CC everyone right when we create a new ticket rather than we create a ticket and then later CC them on reply.
It could save times, you know.