osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Adding agent as collaborator
I have added one agent as a colaborator.
I want to add second agent (new agent) as a colaborator to one ticket.
And I'm not able to add this new agent as a colaborator, but why ?
I check each agent permisions and they have the same permisions.
osTicket v1.10 (901e5ea)