osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Feature Request - Field required, but only on ticket close
I'd like to have a required field on a form, but don't know the answer until the job is complete. For example, someone opens a ticket that machinery is broken, we fix it total the internal repair costs and on job close can say this repair cost is $100. That way reports can be run against various categories and compare to planned budget or help formulate next years budget.