osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
What connects Ticket Details Form to ticket?
Yesterday I was mirroring our ticket site testing the new release, themes, etc. and when I fired up the new instance (for the nth time) I forgot to change my default site path and ended up on the live system. I deleted some tickets from that system. oops. I have a backup of the database just before the incident and I have manually pulled out the records for the six tickets in the following tables;
The tickets were back in the system but had no "Ticket Details" form attached (data is in the DB) but the "Subject" would show in the scp tickets page...
....but the next morning they are blank (and priority gone)??
I am pretty sure the only thing I am missing is what links the "Ticket Detail" form to the actual ticket (which I thought object_id was ticket_id in form_entry but I guess there is something else?)
Any help would be greatly appreciated but if you don't want to make my headache yours, I understand. :)