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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to add organization in user create form

we made a script to sync osTicket "organization" with our client mangement system.
Now we need to add a dropdown widget of "organizations" in "user creation form".
The purpose is to directely link new user to his organisation on creation time.

As we can add field in user form  (Admin > Manage > Forms) we think to add a new "Dynamic Fields" based on "organization" table but we can't found how to do this...

1/ is it possible? (And how ;-) )
2/ if it's not, how can we achieve our goal ?

By advance,
thanx for your help


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  • My version:

    osTicket Version: v1.10 (901e5ea)
    Web Server Software: Apache/2.2.29 (Win32) mod_ssl/2.2.29 OpenSSL/0.9.8zf
    MySQL Version: 5.5.23
    PHP Version: 5.5.23
  • edited December 2016
    A mok up of what we want in Agent (scp) part

    Societé == a dropdown of all organization

    Hoppe it's more clear now :|

  • There is currently no way to do that via the UI, and you would have to edit the core source files to achieve it.
  • Thx for the answer
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