osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
New V1.10 install, multiple bugs/issues found within agent panel
First the requisite info:
osTicket ver: v1.10 (901e5ea)
Web server: Apache
We upgraded 1.9.15 to v1.10 last night. My team has been using the new application all day and have discovered the following issues with the agent panel
1. The Post Reply button does not work in the quick menu (the new white menu at the top of the page that drops down as you scroll.) The orange Post Reply button at the bottom of the ticket works just fine.
2. The Reset button at the bottom of the ticket does not work. When you click it nothing happens. It should remove the current text from the ticket draft.
3. When you are replying to a ticket, if you are typing a long sentence or long string of characters quickly and then hit the enter key immediately after you type the last word, the system does not register the enter key. If you type slowly and then wait one second to hit the enter key it works fine. This one is a little harder to troubleshoot because it doesnt happen on every ticket, seems to be somewhat random.