osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] Tickets not showing up
I have searched the forum, but I cannot figure out the right words to search for to find an answer to my particular problem. If this has already been discussed, my apologies.
I just set up my system yesterday; I have opted to host myself. I have created 5 different tickets and only two of them ever came through... one of them was the initial setup ticket. I can see the tickets in the database, but they are not displaying on the web. What could be going wrong?
As you can see from the screenshots, The database shows 5 records. I have only closed 2, I should have 3 open. But nothing shows, even when I click the CLOSE button, it still doesn't show anything.