osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] Unable to connect to MySQL server
I'm trying to install OSTICKET version1.10 on my web server.
l had the installer page then l follow the instructions.
But when l reach page
osTicket Basic Installation
after filling all information and click on " continue buton" l have this error :
Unable to connect to MySQL server: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock'
If someone can help.
Noted that l did the following on my webserver before start the installation:
- l create a database on MySql server
- l create a username and passowrd for this database.