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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


I would like to make some modifications to my installation. What software course would be best to learn to give me the skills needed to create a mod.

I'd like to add a button the the ticket screen which will push a value inside a variable in this ticket to a txt file in a network folder location.

Thoughts welcome?


  • Start with learning HTML.
    Once you have a good grasp of that move on to CSS.
    After that PHP.  
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