osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
CSV Export - Add the ticket description
We require the ticket details in the CSV Export.
I understand that it is the first 'message' in the thread. Also, it being in HTML poses some issues.
Anyone has had success adding the ticket description to the Export CSV file ?
Any way to just pick the plan text and ignore the HTML tags ?