Hello, try this: https://github.com/osTicket/osTicket/issues/3264I can confirm that it does not work, same with open/closed tickets. It basically boils down to edit include/class.export.php around line 85 and comment this out: array('modify' => function(&$record, $keys) use ($fields) { foreach ($fields as $k=>$f) { if (($i = array_search($k, $keys)) !== false) { $record = $f->export($f->to_php($record)); } } return $record; })Although, it still gives out error: PHP Warning: mysqli_result:(): Couldn't fetch mysqli_result in /xx/xx/osticket/upload/include/mysqli.php on line 185, referer: https://xxxx/scp/orgs.php?id=5I guess it is something that developers did not manage to fix in time.