osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
A Couple of Issues / requests
Hi, have setup osticket on a Windows 2012 R2 Server and are seeing a few issues
1 - unable to Add Organizations seeing the attached when trying to add an Organizations.
2. Also when creating tickets we are unable to add users on the fly,after adding the user no information is addedd and when editing the user we see the attached
3. When Assign a ticket to a team it assign the ticket to who eitther created the ticket for example we have a team called level 1 support who has 2 agents agent1 and agent 2, agent 1 logs a ticket for user abc and the assigns it to level 1 support and is assigned the ticket, he then logs a call for user 123 and assigns the ticket to level 1 support and is also assigned the ticket. admin logs in and logs a ticket for user 1234 and assigns it to level 1 support buy is assigned the ticket.