Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

"External" Agents, respond by mail


how can I modify the ticket processing to accept replies from "external" agents (city council) the same way as osTicket does with collaborators (people in "CC")?

kind regards


  • No idea.  There were some threads about that here in the forums so you would have to search for them, and then alter the core source files.
Sign In or Register to comment.