Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

osTicket v1.10, GMail and Fetch email issues (SMTP works well)

Good afternoon,
it is the first installation I did with the new major release and the setup was successful except the email configuration. 

The GMail account set via POP/SMTP works like a charm with the old version 1.9.x but with the new one I can only send email, not receive. What could be?



  • Please help us to help you by reading and following the posting guidelines located in this thread:  Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Good morning,
    thanks as first, a screen of it:


    I am using Gmail with 2 steps auth and the 1 app password. As protocol I tried both, IMAP and POP with no success....
Sign In or Register to comment.