From what i can see, there is no Archive location for tickets. It's just, Open, Resolved, or Closed. You could change Closed to Archive if you want :-D but that would be a modification, and that would have to be done under the Mods and Customization part of the forum. There may be some folks who can help change Closed to archive if you'd like. However, I would just keep it at closed and call that your "archive." @[deleted]