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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Email reply

Hello guys. I'm using v1.10 version.

Sending emails is working normally. The email read (pop) settings are also configured correctly. Email search is enabled.

But email responses are not loading on the ticket in question. The subject line contains [#xxxxx].

Can you help me please?

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