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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

help-topic-drop-down (combotree)

we have integrated Help topic Combo tree in Version 1.10.
Its working fine with some issue.
Form - Staff/Create New Ticket -
Q1 : while validating other fields like Issue summary - the help topic drop down selected values are resetting(default setting to Select Help Topic).
while click submit button  the selected Help Topic drop down was reset ( If some fields are not filled).
Q2 : we have to validate if the child help topic  its not selected. Current code is validating if parent help topic is selected or not.


  • Moving thread to mods and customizations.
    You have installed a 3rd part mod that was not written for 1.10 and should really seek support from the author.
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