osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
we have integrated Help topic Combo tree in Version 1.10.
Its working fine with some issue.
Form - Staff/Create New Ticket -
Q1 : while validating other fields like Issue summary - the help topic drop down selected values are resetting(default setting to Select Help Topic).
while click submit button the selected Help Topic drop down was reset ( If some fields are not filled).
Q2 : we have to validate if the child help topic its not selected. Current code is validating if parent help topic is selected or not.