osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Bulk change ticket status
I need to change the ticket status of about 300 tickets, based on the value of a custom form field.
This is easy to do for new tickets, using filters. However that only applies to newly created tickets, not existing tickets, and I need to modify the existing ones.
Can I do this via sql somehow, or through any other means of automating it?