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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Is it possible to use different texteditor?

Hello,

is it possible to use different texteditor i osticket? (e.g. text editor for creating feedbacks or alerts).

Actual texteditor is limited releating to text/table formatting - sometimes even if I format text or table then after save it changes.
There is also problem with "backspace" - I think knowed fo you.

Is it somehowe possible to implement some different text editor?

Thanks

Comments

  • Q: is it possible to use different texteditor i osticket?
    A: Sure.  You would have to find another editor that suits your needs.  Then you would:
    • Download it into your installation. 
    • Alter the core source files to use it instead. 
    You would need to know PHP, HTML, and probably Javascript to achieve success in a change like this.

    Q: Is it somehowe possible to implement some different text editor?
    A: You can implement anything that you want.  

    As a side note once you have altered the core source files we no longer provide support to your installation.  You are responsible for the changes and any issues that occur because of such changes.
  • I would also keep track of what you customize if you go that route, the moment you update OSTicket to their latest version, you will need to re-implement the modifications you made previously.
  • Ok thanks a lot for answer
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