Hi,"Open" tickets are not showing up on "Open" tab (screenshot #1). But per checking on query (screenshot #2), it returns 3 tickets.Screenshot #1:Screenshot #2:Environment:osTicket Version: v1.10 (901e5ea)Web Server Software: Apache/2.2.29 (Win32) mod_ssl/2.2.29 OpenSSL/0.9.8zfMySQL Version: 5.5.23PHP Version: 5.5.23