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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

fcgi not working on osticket API

Hey all, I have searched and searched and I am unable to find a fix on this. I have forms from my site being sent to Osticket and all works fine when using suphp BUT when I change it to fcgi, I do not receive tickets. I need the fcgi for site speed and really need a fix for this. is it something to do with the API?
Thank you


  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • OK ......... Read thread........ "Also it will assist those you are requesting help from if you can include any of the following when it is pertinent:"
    • Mail Sending: phpMail functions or SMTP
    • Mail Fetching/Receiving: IMAP or POP and Server version
    Same Problem....... Now help?

  • As soon as you actually provide information about your setup.
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