osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Creating a ticket when not logged in / LDAP plugin not working
... these are my first steps with osTicket.
I am using osTicket v 1.10 on an Ubuntu 14.04.5 server system. The installation runs fine and after the setup I was able to log into the system and do the first steps of configuration.
What I still cannot do is to cteate a ticket when I am not logged in. The plan was that users can create tickets without login into the system. They have to log in if they want to see their ticket status but to keep ticket creating as simple as possible I do not want to force them.
Has anyone of you maybe got an idea how to configure this?
Also I have installed and configured the LDAP plugin but I am not able to find a way to work with it. I had expected to be able to search an AD account somewhere but there was no possibility. Can anyone explain the first steps to me, please?
Many thanks in advance,