osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
knowledge base does not support < and > characters
From the post here
, I know dropping the <?php and ?> can do the trick, however I think supporting [code][/code] or something else is still necessary, because I do have different codes to store in KB, such as XML, ASP, PHP, HTML, all these require < and > characters, and in some case it is applicable to remove < and > , for example:
<?xml version="1.0" encoding="UTF-8"?>
<body>Don't forget me this weekend!</body>
Hope that osTicket can support it in future release.