It looks like you're new here. If you want to get involved, click one of these buttons!
Is there some kind
of possibility to send one mail, once a week which include some kind of summary
of all the open tickets in the body (the ones that haven't been assigned or
Purpose: a kind of
reminder thing for 'forgotten tickets'
But the problem is
we don't wanna work with the option "alert if you've got a flagged
ticket" because this wil sort of spam my inbox. We don't need an individual notification mail for every ticket.
I just need one
mail, each week for example with some kind of summary of the open tickets, or
tickets that haven't been commented on.
Anny thoughts? Thanks for helping me out.
Thanks in advance!