osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Forms not populating on emailed tickets
I have a system email being piped into osTicket 1.9.14.
I have defined that email address and given it help topic A.
I have defined that help topic as using a custom form, but when the emails come through the form isn't part of the ticket.
Also when I edit the ticket and click manage forms it isnt in the ticket list - I can add it. But when I do - it still doesnt appear!?
Am I missing something?