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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Removing the 'required' requirement from ticket comments

edited January 31 in Mods and Customizations
Is it possible (and if so how!?) to remove the required requirement from posting comments on department transfers?

So I can transfer between departments without adding a comment?

Comments

  • Thread moved to Mods and Customizations.
    This subject has been discussed previously so you might want to try search.
    I have never tried to do this and that's where I would start.
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