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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Ticket Export Function

There is ticket export function on v1.9.12 by clicking the link, 'Export'.  But it only exports the ticket summary.  Is there any other way to export all details of the tickets?  Or does version 1.10 have such export function?

Comments

  • Q: Is there any other way to export all details of the tickets? 
    A: No.

    Q: Or does version 1.10 have such export function?
    A: Also no.
  • @ntozier is it something you doesn't want for security issues, because it's not important, you don't have the time...?

    Because for me it's why I can't switch totally to osticket. I need to send each month a recap of what I have done. (in a excel format). 

    however, Os Ticket, is great! ;)
  • Q: is it something you doesn't want for security issues, because it's not important, you don't have the time...?
    A: I'm not sure why you would ask this.  How osTicket works and specifically how export works have nothing to do with my desires or time constraints.

    If you need more reporting capabilities there is the Dashboard.  And there is also the ReportsMod by a third party developer. We use the Reports Mod personally and have for a few years now.

    Forum user: @Scottro wrote it and has it at: 
    http://software-mods.com/reports.html
    It's not free but is pretty cheap.
  • edited March 11
    thanks!
    My question was: you = osticket not you=you ;)

    the website of reportsMod doesn't look very professional and it's not cheap. 15$ or 5$ each month to export my own data...
    I'm gonna look for another alternative :)

  • So then should I close this thread?
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