Hi ntozier,exactly that's the problem - by that replacement recipient gets malformed message. The easiest way to reproduce this behavior is to write:"Press <Alt>+<Ctrl>+<Del> to get a popup menu" And you'll see that after saving/message sending, message output will look like:"Press ++ to get a popup menu"I hope that this explains thoroughly the problem.Thanks for the swift response.Cheers,josuah08