Hello,Sort the ticket list by creation date with reopened tickets, show the correct order, but dispaly the re-opening date which causes confusion.for example: #1: date create: 01/02/17 closed and reopened on 04/02/17#2: date create: 02/02/17#3: date create: 03/02/17Sort the ticket list by creation date will show:Date Created column:04/02/1702/02/1703/02/17Running on: osTicket v1.10 Web Server Apache/2.4.7 (Unix) MySQL 5.0.11 PHP 5.5.12