osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Does anyone know if there is a live chat support app that works with OSTicket? Back in the day we had Zopim (now Zendesk) working with OST v1.6 but for whatever reason that integration is no longer supported. We are looking at open source chat tools like livehelperchat, livezilla, and mibew. Wondering if anyone has these working with OST or knows how we could integrate one of them. We get a lot of customers who chat with us and then we need to create a ticket manually in OSTicket after the chat session; it would be so nice to create this ticket directly in the chat system.
Any advice and direction is greatly appreciated.