I've checked all the following:>
Normal
0
false
false
false
EN-US
X-NONE
X-NONE
MicrosoftInternetExplorer4
<!
>1. Admin --> Manage -> Help Topics ->
(each help topic) -> New ticket options Tab -> Ensure Disable
ticket auto response is NOT checked.
2. Admin --> Emails -> Settings ->
Default Template Set (ensure this is setting exists and is set)
3. Admin --> Emails -> Templates ->
Ensure is enabled.
4. Admin -> Settings -> System ->
Autoresponder Tab -> Ensure all and boxes
are checked.