I'm having some big problems trying to upgrade 1.9.12 to 1.10. The database imported just fine via phpMyAdmin, and I copied up all the files in the /upload directory of the downloaded install package. When I try to visit the scp/ directory, though, I get a 500 error. Apache's error log reports the following:PHP Fatal error: Uncaught exception 'InconsistentModelException' with message 'Unable to prepare query: SELECT A1.* FROM `ost_translation` A1 WHERE (A1.`lang` = 'en_US' AND A1.`type` = 'phrase')' in /var/www/html/include/class.orm.php\nStack trace:\n#0 /var/www/html/include/class.orm.php(3180): MySqlExecutor->execute()\n#1 /var/www/html/include/class.orm.php(1771): MySqlExecutor->getArray()\n#2 /var/www/html/include/class.orm.php(1815): ModelInstanceManager->{closure}()\n#3 /var/www/html/include/class.orm.php(1794): CallbackSimpleIterator->next()\n#4 /var/www/html/include/class.orm.php(1803): CallbackSimpleIterator->rewind()\n#5 /var/www/html/include/class.orm.php(1463): CallbackSimpleIterator->valid()\n#6 /var/www/html/include/class.orm.php(1480): CachedResultSet->fillTo(9223372036854775807)\n#7 /var/www/html/include/class.orm.php(1489): CachedResultSet->asArray()\n#8 /var/www/html/include/class.translation.php(899): CachedResultSet->getIterator()\n#9 /var/www/html/include/class.translation.php(920): CustomDataTranslation: in /var/www/html/include/class.orm.phpon line 3134It looks like it's telling me that the ost_translation table is missing, but shouldn't the upgrade script be invoked and create this table when I load the admin panel?We're running PHP 5.6.29 on Apache 2.4.25 on an Amazon AMI Linux system. Our version of MySQL is 5.6.27. osTicket 1.9.12 ran just fine on this server with these conditions.(This is not our live instance, thank goodness. This is just an attempt to upgrade on an internal server before we go live with the new site.)Please advise. TIA.