Hello,I I would like to increase the maximum file attachment file size. Currently it is maxed at 2mb. I would like to increase this to at least 5mb. My users love sending screenshots of their problems, only they include their whole screen.
You have to modify the PHP config on the server side:upload_max_filesizepost_max_size
After you have changed your php.ini as listed above, you will need to restart your webserver service (Apache/IIS/etc) for the changes to take effect.. Then you will be able to up them in osTicket.