osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Getting Email IMAP/SMTP working [GoDaddy]
I have osTicket installed via 1-click install on GoDaddy (i.e. have no access to console/command line for iptables, etc.).
I cannot get the inbound or outbound email account setup to work. Every time I do it I get a long wait and an error about "No Route to Server" or something like that. I know the credentials are good.
Here are the server settings I was given:
Incoming: imap.secureserver.net, port 993, SSL
Outgoing: smtpout.secureserver.net, port 465, SSL
I also tried to get it to work with my Gmail account just to see if I could.
Not working - same error.
What might be the issue??