osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Publishing selected response
I heard perhaps that it is possible to publish a selected response of some conversation within osTicket (in that way, it could be searched could on the Internet). Does it exist any option - a feature / knowledge base - in osTicket to choose a specific response and publish it in?
I was trying to find any mention of it, but I was not successful.