osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Locked Disable Resolved/Closed ticket
I'm using version osticket 1.10.. But I cannot find the function for lock the ticket if the ticket have been marked resolved/ or closed.
Means, when the tickets closed.. submitter or viewers only can view the ticket, but cannot Reopen the ticket