osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Email Piping documentation issue
On the wiki page http://osticket.com/wiki/Email_Piping
"Email piping must be enabled in admin panel"
What does that mean? Where? How? I have found nothing about it in any of the admin screens in 1.10. There are some ambiguously named Email settings fields that maybe could be somehow what is being referred to here, but even then, more explanation and clarity is needed.
I wasn't sure where to post this - as a comment on the wiki page, as a bug somewhere - forgive me if this is the wrong venue.